Shrmcp 2024 Study guides, Class notes & Summaries

Which of the following terms refers to the "mood" of org? Environment Value Climate Culture-Correct Answer-"mood" refers to CLIMATE ==> directly affect environment, policies... Which of the following tools would NOT be used to determine why goals were not achieved or why there was a discrepancy btw expected & actual outcomes Six Sigma Gap analysis Root cause analysis Cause & effect diagram-Correct Answer-Six Sigma (improve business process by implementing tools & concepts to re...

Blake-Mouton Theory - Correct Answer-Highest to lowest (R to L, Top to Bottom): 1: Team Leader 2. Country Club 3. Middle of the Road 4. Authoritarian 5. Improverished Leader Hersey-Blanchard's Situational Leadership - Correct Answer--No ideal leadership type, but style should match maturity of employees. -Flex to situation or to people involved. Fiedler's Contingency Theory - Correct Answer--Certain leaderhip styles more favorable for certain situations. -Don't train/change leaders st...