Cpss optho exam Study guides, Class notes & Summaries
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CPSS Optho Exam Questions & Answers 2024/2025
- Exam (elaborations) • 9 pages • 2024
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CPSS Optho Exam Questions & Answers 2024/2025 
 
 
Which of the following telephone techniques will help create a positive image for the practice? - ANSWERS- Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? - ANSWERS-Placing mirror on...
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CPSS Optho Exam 2024 with 100% complete solutions
- Exam (elaborations) • 9 pages • 2024
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Which of the following telephone techniques will help create a positive image for the practice? correct answers- Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? correct answers-Placing mirror on desk 
-Use positive language 
-Replac...
-
CPSS Optho Exam questions with correct answers
- Exam (elaborations) • 11 pages • 2023
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Which of the following telephone techniques will help create a positive image for the practice? CORRECT ANSWER - Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? CORRECT ANSWER -Placing mirror on desk 
-Use positive language 
-Replac...
-
CPSS Optho Exam 89 Questions with Verified Answers,100% CORRECT
- Exam (elaborations) • 9 pages • 2023
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CPSS Optho Exam 89 Questions with Verified Answers 
 
Which of the following telephone techniques will help create a positive image for the practice? - CORRECT ANSWER - Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? - CORRECT ANSWER...
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CPSS OPTHO EXAM 2024/2025 WITH 100% ACCURATE SOLUTIONS
- Exam (elaborations) • 13 pages • 2024
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CPSS OPTHO EXAM 2024/2025 WITH 100% ACCURATE SOLUTIONS
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CPSS Optho Exam Questions And Answers With Verified Updates
- Exam (elaborations) • 9 pages • 2024
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HIPPA Privacy Standards must be applied when determining the information that can be shared in a 
phone call with the realtive of a patient - TRUE 
An ambulatory surgery center is an outpatient facility that provides the ability to perform all types of eye 
center surgery, regardless of the nature of the procedure. - False 
A lensometer is used to: - Measure the patient's current spectacle prescription 
A neutral tone of voice may be perceived to indicate the person is bored, tired, indifferent...
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CPSS Optho Exam Questions with 100% Correct Answers
- Exam (elaborations) • 7 pages • 2024
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CPSS Optho Exam Questions with 100% 
Correct Answers 
A lensometer is used to: - Measure the patient's current spectacle prescription 
A neutral tone of voice may be perceived to indicate the person is bored, tired, 
indifferent or unenthusiastic - True 
A numerical value associated with the smallest objects a patient can see on a specific 
chart at a specific distance is called: - Visual Acuity 
A patient calling to schedule an appointment with sypmtooms of sudden vision loss can 
be s...
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CPSS Optho Exam With 100% Correct Answers 2023
- Exam (elaborations) • 7 pages • 2023
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CPSS Optho Exam With 100% Correct Answers 2023
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CPSS Optho Exam 2023 with 100% correct answers
- Exam (elaborations) • 9 pages • 2023
-
Available in package deal
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- $16.49
- + learn more
Which of the following telephone techniques will help create a positive image for the practice? - correct answer- Implement a two-ring rule. Always make sure the phone is answered before third-ring. 
- Acknowledge the caller by name 
-Minimize customer hold time and frequently return to reassure the caller they have not been forgotten 
 
Which of the following actions will help you portray a positive image on the telephone? - correct answer-Placing mirror on desk 
-Use positive language 
-Repl...
-
CPSS OPTHO EXAM WITH COMPLETE SOLUTIONS 100%2023/2024
- Exam (elaborations) • 7 pages • 2023
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- $12.99
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CPSS OPTHO EXAM WITH COMPLETE SOLUTIONS 100%2023/2024
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