Busmhr 3200 Study guides, Class notes & Summaries

Basic levels within the organization - individual, team, organization level Derailers - -insensitivity to others -poor working relations -inability to build or lead a team -authoritarianism -inability to change and adapt Human relations movement - -increasing numbers of studies/writings from behavioral scientists focusing on the "human" factor -collective bargaining legalized in 1935; management looking for other ways to manage workforce McGregor's Theory X vs Y - one doesn't replace th...

BUSMHR 3200 Exam 1 Inks | Complete Solutions (Verified) Basic levels within the organization individual, team, organization level Derailers -insensitivity to others -poor working relations -inability to build or lead a team -authoritarianism -inability to change and adapt Human relations movement -increasing numbers of studies/writings from behavioral scientists focusing on the "human" factor -collective bargaining legalized in 1935; management looking for other ways to manage workforce McGr...

2 leadership styles - 1. task orientation 2. relationship orientation 3 dimensions of situational control - 1. leader-member relations 2. task structure 3. position power 360-degree feedback - individuals compare perceptions of their own performance with behaviorally specific (and usually anonymous) performance information from their manager, subordinates, and peers Accountabilites - Making sure people know what they are supposed to do to become successful Activities away from work - - ...

3 C's of a team player - committed collaborative competent 3 C's of effective teams - o Charters and strategies o Composition o Capacity 4 rules for brainstorming - -avoid criticizing other peoples ideas (voice of judgement) -share all suggestions even if they are out there -offer as many comments as possible -build on others ideas to create your own 4 skills most desired by employees - 1.Critical thinking 2.Problem solving 3.Judgment and decision making 4.Active listening 401K -...

Motivation - the psychological processes that underlie the direction, intensity, and persistence of behavior or thought P=AxMxO - Performance equal ability times motivation times opportunity Need Based theory of motivation - People are motivated by the desire to fulfill unmet needs Job Design-related motivation - focuses on design of job having implications for improved satisfaction, motivation and performance and reduced absenteeism, turnover, etc The different types of job design approac...

What is power and Influence - 1. the control over resources 2. The extent to which other people depend on a person 3. power is an inverse function of dependecy What type of influence is position power? - Formal Influence What types of power or position power? - 1. Legitimate Power 2. Coercive Power 3. Reward Power What is legitimate Power? - authoritative What is coercive power? - ability to punish What is reward power? - dependency on resources What type of influence does personal pow...

Leadership - social influence process in which the leader seeks the voluntary participation of subordinates in an effort to reach organizational goals Leader Trait - physical/personality characteristic differentiating leaders/followers. Intelligence, Dominance, Self-confidence, Level of energy/activity, Task-relevant knowledge Implicit Leadership Theory - people have beliefs about how leaders should behave and what they should do for followers Leadership Prototype - mental representation o...

360 degree performance appraisal - performance measurement combining info from employees' managers, peers, subordinates, self, customers Action Learning - training in which teams get an actual problem, work on solving it and commit to an action plan and are accountable for carrying it out Adventure Learning - teamwork and leadership training program based on the use of challenging structured outdoor activities Alternative Dispute Resolution - ADR - solving a problem by bringing in an impa...

"Big 5" Personality dimensions model - gives personality dimensions and then the characteristics that go with it "Three Stories" of an interview - the story the candidate wants to tell (cadidates goal), the story the candidate doesn't want to tell, the story the candidate doesn't even know (interviewers goals) 2 Primary elements of Strategic management overview - Strategic Formulation- designing a strategy. (vision, missions, goals) SWOT used here Strategic Implementation- making it ...