Us postal service ssa Study guides, Class notes & Summaries

What is our mission? - answerProvide trusted, affordable, universal service. eLearning module 1 What is the form for filing an insurance claim? - answerForm 1000. eLearning module 16 Perception is________ - answerReality. 17-3 What are our goals? - answerGrow revenue, increase market share and develop lifetime customers. 18-3 What are the two types of communication and give examples of each? - answerVerbal (spoken words) and non-verbal (gestures, expressions, vocal variety). 19-5 What...

USPS SSA Exam Questions With 100% Correct Answers 2024 Postal service employees operate under a mandate to protect and preserve the mail place in its. - answerCustody A violation of security and sanctity of the mail is. - answerFailing to deliver the mail The first opportunity for a sales and service associate to start the customer experience on a positive note is too. - answerDeliver a first impression The type of communication that can enhance or contradict messages is - answerNon-verba...

USPS SSA Exam Questions With 100% Correct Answers Postal service employees operate under a mandate to protect and preserve the mail place in its. - answerCustody A violation of security and sanctity of the mail is. - answerFailing to deliver the mail The first opportunity for a sales and service associate to start the customer experience on a positive note is too. - answerDeliver a first impression The type of communication that can enhance or contradict messages is - answerNon-verbal co...

USPS Exam 421 Window Clerk Latest Version Already Passed End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on 24 hour clock Items sent within the US APO, FPO, UN, and its territories and possessions. Domestic mail sets forth the policies, regulations and procedures governing domestic mail DMM- Domestic Mail Manual sets forth policies, regulations, and procedures governing international mail IMM- International Mail Manual contains polic...

421 PSE Window training Questions with Complete Rationales Mission Statement - ANS: Provide a reliable, efficient, trusted and affirdable universal delivery service that connects people and helps businesses grow Vision Statement - ANS: A postal service that enables all citizens to connect, businesses to grow and communities to thrive in a digital world Size & scope - ANS: As a self-supporting, independent federal agency, the USPS is the ONLY delivery service that reaches every address i...

Sales and services associate academy Exam Questions With 100% Correct Answers theft - answerTaking something that does not belong to you Destruction or damage of mail - answerDeliberately damanaging or losing of mail Delay of mail - answerImproperly detaining of deliberately failing to deliver mail in accordance with the service standards prescribed for each class of mail Opening - answerNo one except those employed by the postal service can do this SSDA - answerPerforms many of the same ...

Sales and services associate academy Exam Questions With 100% Correct Answers theft - answerTaking something that does not belong to you Destruction or damage of mail - answerDeliberately damanaging or losing of mail Delay of mail - answerImproperly detaining of deliberately failing to deliver mail in accordance with the service standards prescribed for each class of mail Opening - answerNo one except those employed by the postal service can do this SSDA - answerPerforms many of the same ...

Postal Service employees operate under the mandate to protect and preserve the mail placed in its: - Answer- Custody A violation of the security and sanctity of the mail is: - Answer- Failing to deliver the mail The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: - Answer- Deliver a first impression The type of communication that can enhance or contradict messages is: - Answer- Non-verbal communication The approach ...

End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on - ANSWER 24 hour clock Items sent within the US APO, FPO, UN, and its territories and possessions. - ANSWER Domestic mail sets forth the policies, regulations and procedures governing domestic mail - ANSWER DMM- Domestic Mail Manual sets forth policies, regulations, and procedures governing international mail - ANSWER IMM- International Mail Manual contains policies and procedures for adm...

Words that make us feel relaxed and composed - ANSWERCalming Words What does POS stand for - ANSWERPoint of Service Postal Bulletin, Retail Digest, LMS, Emails, service talks, postal message center, news link are all - ANSWERRetail Communication Channels SSK, ATM, Stamps by mail, USPS.COM, CPU, Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved shippes, - ANSWER10 expanded access channels PS Form 1412 - ANSWEREnd of the day report SSA is accountable...