Psy 285 exam 4 Study guides, Class notes & Summaries

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WGU C215 Q Bank For CPHQ Practice Questions And Answers

WGU C215 Q Bank For CPHQ Practice Questions And Answers
Exam (elaborations) • 91 pages • 2023

1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...