ISDS Exam 1 Questions with 100% Correct Answers 2024/2025
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Course
ISDS
Institution
ISDS
ISDS Exam 1 Questions with 100% Correct Answers 2024/2025
production - ANSWERSis the creation of good & services
operation management (OM) - ANSWERSis a set of activities that create value in the form of goods and sevices by transforming inputs into outputs.
The Supply Chain - ANSWERSA g...
ISDS Exam 1 Questions with 100%
Correct Answers 2024/2025
production - ANSWERSis the creation of good & services
operation management (OM) - ANSWERSis a set of activities that create value in the form of goods and
sevices by transforming inputs into outputs.
The Supply Chain - ANSWERSA global network of organizations and activities that supply a firm with
goods and services
What Operations Managers Do - ANSWERSPlanning
Organizing
Staffing
Leading
Controlling
Ten Strategic Decisions - ANSWERS1. Design of goods and services
2. Managing quality
3. Process and capacity design
4. Location strategy
5. Layout strategy
6. Human resources and job design
7. Supply-chain management
8. Inventory management
9. Scheduling
10. Maintenance
, Productivity - ANSWERSis the ratio of outputs (goods and services) divided by the inputs (resources such
as labor and capital)
The Economic System - ANSWERSinputs -> transformation -> outputs(goods &services)
Productivity Variables - ANSWERS1. Labor = contributes 10% of the annual increase
2. Capital= 38% of the annual increase
3. Management 52%
Among the ethical and social challenges facing operations managers are - ANSWERSmaintaining a
sustainable environment
An insurance adjuster processes the claims of six policy holders in an eight hour work day. The adjuster
uses $5 in gasoline and $3 in forms and office supplies to complete the work. What is her labor
productivity? - ANSWERSProductivity = 6 policy claims / 8 hours
Productivity = = .75 claims per hour
anser=.75
differences between goods and services? - ANSWERSServices are generally produced and consumed
simultaneously; tangible goods are not.
*Services tend to be more knowledge based than goods.
An operations task performed at Hard Rock Café is - ANSWERSpreparing employee schedules
Increases in productivity are difficult to achieve if - ANSWERSthe task is more personal
The service sector has lower productivity improvements than the manufacturing sector because -
ANSWERSthe service sector is usually more labor intensive than the manufacturing sector
Which of the following appears to provide the best opportunity for increases in productivity? -
ANSWERSManagement
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