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GMS 200 (Midterm) Exam Questions and Answers (Graded A)
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GMS 200 (Midterm) Exam Questions and Answers
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GMS 200 (Midterm) Exam Questions andAnswers
A.) What is self- awareness?
B.) Why is it important to management - Answer -A.) Knowing yourself and how you .
work as well as recognizing your strengths and weaknesses and how you are perceived
B.) In order to be better managers, we need to understand ourselves in order to
understand what management style we are best at.
What is the Johari Window - Answer -A method used for self- awareness that allows
you to discover the things about yourself that you know and perhaps do not know.
What are the 4 Key features of the workplace - Answer -1.) Talent
2.) Diversity
3.) Globalization
4.) Ethics
What is Talent: - Answer --Intellectual Capital: The shared knowledge of a workforce;
the collective brainpower of a workforce
(To combine the talents of many people, to achieve unique and remarkable results)
-Knowledge Worker: Employee's whose mind is the more critical asset than their
physical body (it's basically saying, that today we are not paid for how strong we are
physically but how smart we are and what we can do mentally)
Describe Diversity as a key feature in the workplace - Answer --Describes the
composition of the workforce in terms of different ethnicities, backgrounds, religion, age,
and different sexual orientation.
- Want to Avoid prejudice and Discrimination in the workforce and instead strive to
embrace diversity
A.) Define Prejudice
B.) Define Discrimination
C.) Glass Ceiling effect - Answer -A.) the display of negative feelings toward members
of diverse populations
,B.) When visible minorities are treated unfairly and are denied the full benefits of
organizational membership
C.) This is known when there are limitations to certain employees and creating an
invisible barrier limiting career advancement to women and other minorities
Globalization as a key feature - Answer -- is the tendency of businesses, and
technologies to spread throughout the world, or the process of making this happen.
- With Globalization, you can work anywhere and do business anywhere in the world as
well
Ethics as a key feature in the workplace - Answer -- A set of moral standards of what is
"good" and "bad" as well as what's "right" and "wrong" in a persons, groups or an
organization's view
- Many people believe that integrity is a key to leadership success and that the
responsibility of setting the ethical tone starts at the top of the company
List and describe the 8 organizational trends - Answer -1. Priorities on sustainability
- Show more attention to preservation of natural resources for future generations and
understanding how work affects human well being
2. Valuing human capital
- Demands of the new economy place premiums on high-involvement and participatory
work settings that rally the knowledge, experience, and commitment of all members
3. Demise of control and control
- Traditional hierarchical structures with "do as I say" bosses are proving too slow,
conservative and costly to do well in today's competitive environments
4. Emphasis on teamwork
- Today's organizations are less vertical and more horizontal in focus; they are
increasingly driven by teamwork that pools talents for creative problem solving.
5. Importance of technology
- New opportunities appear with each development in computer and information
technology: the continually change the way organizations operate and how people work.
6. Network
- Organizations are networked for intense, real-time communication and coordination,
internally among parts and externally with partners, contractors, suppliers and
customers.
7. New workforce expectations
, - more focus on merit than on seniority: work- life balance, etc
8 Focus on speed
- time is money
What are the Shamrock 3 Leaves
- List and describe each leaf - Answer -1.) The 3 leaves of almost each and every
organization are full time workers, contract workers and part-time workers
Full Time Workers: These workers along with the success and maintenance of skills can
advance within their own organizations and stay there for a long time, since they do
most of the work.
Contract Workers: These workers perform specific tasks, they don't have a salary and
are compensated on a fee-for services basis.
Part-Time Workers: These workers are at the bottom and are hired only as needed and
for as long as needed.
What is a portfolio worker? - Answer -Someone who has to have up- to -date skills so
they can move from job to job or even careers
What is an Organization? - Answer --It's a collection of people who work together to
achieve one common purpose or thing
- Organizations are open systems
What are Open Systems? - Answer --Transforming resource inputs from the company's
external environment around them into product outputs
-The organization should be in mutually beneficial relationships with its environment- it
generates its workforce, capital & market from the environment. It produces goods and
services for its environment.
What is the cycle of an organization?
- List and describe each faze - Answer -Resource Inputs → Transformation Process
→Product Outputs
1. Resource Inputs includes: People, Money, Materials and Technology
2. Transformation Process is when work activities turn into product outputs
3.Product Outputs are finished goods and services
A.) What is Productivity: - Answer -A.) The quantity and quality of work performance
measures the quality and quality of outputs relative to the number of inputs
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