BUSMHR 3200 Final Exam|Questions with 100% Correct with Solutions
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Course
BUSMHR 3100
Institution
BUSMHR 3100
Exit Interview - Ans A meeting of a departing employee with the employee's supervisor
and/or a human resource specialist to discuss the employee's reasons for leaving
Performance Management - Ans The process through which managers ensure that
empoyees' activities and outputs contribute to the or...
BUSMHR 3200 Final Exam|Questions
with 100% Correct with Solutions
Exit Interview - Ans A meeting of a departing employee with the employee's supervisor
and/or a human resource specialist to discuss the employee's reasons for leaving
Performance Management - Ans The process through which managers ensure that
empoyees' activities and outputs contribute to the organization's goals
Simple Ranking - Ans Method of performance measurement that requires managers to rank
employees in their group from the highest performer to the poorest performer
Forced-Distribution Method - Ans Method of performance measurement that assigns a certain
percentage of employees to each category in a set of categories
Paired-Comparison Method - Ans Method of performance measurement that compares
each employee with each other employee to establish rankings
Graphic Rating Scale - Ans Method of performance measurement that lists traits and provides a
rating scale for each trait; the employer uses the scale to indicate the extent to which an
employee displays each trait
Mixed-Standard Scales - Ans Method of performance measurement that uses
several statements describing each trait to produce a final score for that trait
Critical-Incident Method - Ans Method of performance measurement based on
managers' records of specific examples of the employee acting in ways that are either
effective or ineffective
, Behaviorally Anchored Rating Scale (BARS) - Ans Method of performance measurement that
rates behavior in terms of a scale shwing specific statements of behavior that describe different
levels of performance
Behavioral Observation Scale (BOS) - Ans A variation of a BARS which uses all
behaviors necessary for effective performance to rate performance at a task
Organizational Behavior Modifications (OBM) - Ans A plan for managing the behavior of
employees through a formal system of feedback and reinforcement
Management by Objectives (MBO) - Ans A system in which people at each level of the
organization set goals in a process that flows from top to bottom, so employees at all levels are
contributing to the organization's overall goals; these goals become the standards for
evaluating each employee's performance
360-Degree Performance Appraisal - Ans Performance measurement that combines
information from the employee's managers, peers, subordinates, self, and customers
Calibration Meeting - Ans Meeting at which managers discuss employee performance ratings
and provide evidence supporting their ratings with the goals of eliminating the influence of
rating errors
Training - Ans An organization's planned efforts to help employees acquire job-related
knowledge, skills, abilities, and behaviors, with the goal of applying these on the job
Instructional Design - Ans A process of systematically developing training to meet
specified needs
Learning Management System (LMS) - Ans A computer application that automates the
administration, development, and delivery of training programs
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