1. What is the difference between a patient record and a guarantor record?:
A patient record represents the person receiving care. It contains the
demographic information for the patient
and the patient's chart. The guarantor record represents the person
responsible for the charges. It contains the
name of the guarantor and the address where the bill will be sent.
2. True or False:
A hospital account contains the information about the person ultimately re-
sponsible for the charges incurred during a visit.: False. The Hospital
Account (HAR) is the hub for a visit that allows a user to see information
stored
elsewhere. The Guarantor Account record stores the information about a
person or entity ultimately
,responsible for remaining balances for a visit. Serving as a hub the HAR
allows the user to see the guarantor
and guarantor information without having to look up the guarantor
separately. The guarantor's information,
however, is not stored in the HAR.
3. Which record contains information about a patient's insurance benefits?: -
Coverage.
4. True or False:
A PB HAR is always created manually by a user in a registration workflow.: -
False. PB HARs are created automatically by the system whenever an
encounter gets a PB filing order.
5. Guarantor Record: The guarantor record stores contact information for
the per- son who ultimately pays the bill. The responsible party or
guarantor may be the patient, guardian, or employer.
6. Guarantor Account: Information about the person responsible for the
,self-pay portion of the visit.
7. Hospital Account: Displays information about the charges, payments,
and ad- justments for that visit. It also shows which coverage is used for
a particular visit, as well as information
about any claims that are sent out.
8. Coverage Record: A coverage record (at minimum) is the unique
combination of a payor, plan, and subscriber.
9. Patient Record: Patient-specific information, like the patient's
address, phone numbers, employment, PCP, and medical information
are all stored in the patient record.
, 10.When checking in a patient, why might you click the Enterprise Pmt but-
ton?: In order to collect a copay, pre-payment or previous balance
payment at the front desk.
11.What status does the appointment change to once it has been
checked in?: Arrived
12.Copay: The flat fee that a patient pays, usually at the time services
are rendered
13.Check In: The Department Appointments Report (or DAR) is a list of
scheduled appointments and is commonly used to check a patient in
when he arrives.
14.True or False:
When you schedule a walk-in appointment, the system automatically selects
the first available time slot for the physician.: True
15.You are updating a patient's registration information. That patient hands
you her new insurance card. You look for the insurance in the system but
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