Comprehensive Study Guide to Final Exam BUS5450 Organizational Behavior
Some of the letters are listed below the questions with the answers… be careful and match the
answer to the answer as the letters do not always match. It was older format…
1. Workforce diversity means that organizations ...
Comprehensive Study Guide to Final Exam BUS5450 Organizational Behavior
Some of the letters are listed below the questions with the answers… be careful and match the
answer to the answer as the letters do not always match. It was older format…
1. Workforce diversity means that organizations are becoming more heterogeneous in terms
of all of the following except
a. Age
b. Gender
c. Domestic partners
d. Socioeconomic status
e. Religion
2. According to Robbins and Judge, organizational behavior can be analyzed on all of the
following levels except
a. Outcome
b. Group
c. Organizational
d. Individual
e. None of the above
3. Munwar and Jackson both work as logistics supervisors at a successful restaurant
management company. Recently, the manager for District G retired and both Munwar and
Jackson have been approached about filling the position. While Munwar was excited
about the possible promotion, Jackson was not interested in the position because it would
require relocation and travel as well as the supervision of over 200 employees. Jackson's
behavior can be explained through
a. Sociology
b. Big data
c. Organizational behavior
d. Contingency variables
e. Interpersonal skills
4. OB concepts must reflect contingency conditions for all of the following reasons except
a. Human beings are complex
b. Our predictions and assumptions are almost accurate all the time
c. One person's behavior changes in different situations
d. We are limited in our ability to make sweeping generalizations
e. Two people often act very differently in the same situation
5. Ample evidence exists which indicates that an employee who is satisfied and treated
fairly is more likely to
a. Meet their managers expectations
b. Engage in citizenship behaviors
c. Be recruited by other organizations
d. Be named team lead
e. Become used by others within the team
6. Raul is a financial analyst who oversees the daily financial expenditures for a major big
box retailer. On a typical day, Raul does not interact with other employees and only meets
with his team on Monday afternoons; however, he typically has to run a report at 7:30 am
and then a final report at 7:30 pm. Raul and his wife Emily have a six-month-old son and
, Emily will soon be returning to work thus requiring the couple to engage childcare. To
enhance Raul's well-being at work, his manager could
a. Reassign Raul to a position which requires less time
b. Allow Raul to completely work from home
c. Allow Raul to work from home four days a week
d. Fire Raul
e. None of these ideas would enhance Raul's well-being
7. Organizational behavior is constructed from all of the following disciplines except
a. Physics
b. Psychology
c. Anthropology
d. Sociology
e. Social psychology
8. Which behavioral science discipline is most focused on understanding individual
behavior?
a. Sociology
b. Social psychology
c. Psychology
d. Anthropology
e. Organizational behavior
9. On average, managers spend the least amount of time doing which managerial activity?
a. Traditional management
b. Communication
c. Human resource management
d. Networking
e. Systems
10. The purpose of organizational behavior is to
a. Better understand management
b. Improve an organization's effectiveness
c. Balance diversity
d. Create boilerplates
e. Replace human resources
11. Variations in the economy, longevity, and birth rates are all forces which affect
a. Organizations
b. Socioeconomic conditions
c. OB studies
d. The workforce
e. Networking conditions
12. ________ is a measure of how organizations are becoming more heterogeneous in terms
of gender, race, and ethnicity.
a. Globalization
b. Workforce diversity
c. Affirmative action
d. Organizational culture
e. Operational homogeneity
13. Which of the following is not an action characteristic of an organization in flux?
, a. Replacing temporary workers with permanent ones
b. Reorganizing divisions
c. Downsizing operations
d. Subcontracting noncritical services and operations to other organizations
e. Selling off poorly performing divisions
14. Which of the following is not a topic or concern related to OB?
a. Turnover
b. Leader behavior
c. Productivity
d. Management
e. Family behavior
15. According to Luthans, if you want to be an effective manager, your time would be best
spent on which managerial activity?
a. Traditional management
b. Communication
c. Human resource management
d. Networking
e. Systems
16. Betty believes that it is best to take the casual or common sense approach to reading
others. She needs to remember that
a. The casual approach is nonsensical, and should be avoided as much as possible
b. The systematic approach and the casual approach are one and the same
c. Laboratory experiments on human behavior often result in unreliable findings
d. The casual or common sense approach to reading others can often lead to
erroneous predictions
e. Behavior is unpredictable, hence there is no accurate way to analyze it
17. Martha claims that she has been assigned marginal job roles or light workloads that do
not lead to promotion. Which of the following terms accurately explains the type of
discrimination she has been subjected to?
a. Intimidation
b. Sexual harassment
c. Exclusion
d. Inclusion
e. Insult
18. Which of the following is not a consequence of discrimination for employers?
a. Reduced productivity
b. Workplace diversity
c. Citizenship behavior
d. Negative conflicts
e. Increased turnover
19. ________ can be defined as actions taken by representatives of the organization that deny
equal opportunity to perform or unequal rewards for performance.
a. Intimidation
b. Exclusive practices
c. Sexual harassment
d. Discriminatory policies or practices
, e. Inclusive practices
20. Which of the following is not a component of comprehensive workforce programs
encouraging diversity?
a. Encouraging their employees to learn foreign languages and culture to promote
and attract a diverse workforce
b. Encouraging fair treatment of all people regardless of their demographic
characteristics
c. Fostering personal development practices that bring out the skills and abilities of
all workers
d. Teaching managers about the legal framework for equal employment opportunity
e. Teaching managers how a diverse workforce will be better able to serve a diverse
market of customers and clients
21. Although diversity does present many opportunities for organizations, effective diversity
management means also working to eliminate
a. Surface-level diversity
b. Unfair discrimination
c. Ethnic diversity
d. Irrelevant biographical characteristics
e. Discrepancies in employee performance
22. ________ is defined as the biological heritage people use to identify themselves.
a. Race
b. Diversity
c. Culture
d. Civilization
e. Ethnography
23. While initial meetings may depend on surface-level diversity in making attempts to
understand other individuals, studies show that after time ________ and ________
become more important to understanding the other individual.
a. Stereotypes; assumptions
b. Assumptions; judgments
c. Values; personality
d. Age; wisdom
e. Gender; age
24. Research shows which form of discrimination can result in the highest levels of
psychological stress?
a. Intimidation
b. Exclusive practices
c. Sexual harassment
d. Mockery
e. Age discrimination
25. What refers to a positive feeling about a job, resulting from an evaluation of its
characteristics?
a. Job satisfaction
b. Job involvement
c. Job stability
d. Organizational commitment
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