1. Human Resources Management is the process of deciding the number and types of people your business need
selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizati
True False
2. Human resource management is receiving increased attention because the shift from traditional manufacturin
high-tech manufacturing industries requires workers to have more technical job skills.
True False
3. Recruiting is relatively easy today because qualified labor is so plentiful.
True False
4. Today, human resource management is viewed as a clerical function of keeping personnel records and proces
True False
5. The human resource function has become so critical that it is now a concern of all managers.
True False
6. The human resource manager's job is easier today than it was in the past because a growing percentage of the
educated and well-prepared for jobs in the contemporary business environment.
True False
7. The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the Unite
highly educated and experienced workers available for employment in these fields.
True False
8. One of the challenges facing today's human resource managers is a shift in the age distribution of the labor fo
boomers, many of whom are deferring retirement.
True False
9. Today's workers have an increased demand for benefits tailored to their individual needs.
True False
10. Today's workers place a lower priority on leisure time than they did in the past.
True False
11. One challenge faced by today's human resource managers is the fact that workers overseas often work for low
fewer laws and regulations.
True False
12. Today's workers tend to be very loyal, as evidenced by declining turnover rates in most industries.
,18. It is challenging for HR managers to deal with a declining economy that results in a short-term preference for
employees; and, a trend to outsource jobs, even though there are skilled employees who are willing to work.
True False
19. The growing importance of human resource issues has led most firms to expect only its human resource spec
True False
20. According to the Thinking Green box titled, "Green Eggs and Ham", your firm stands to benefit more by en
healthier.
True False
21. San Diego State University continues to serve its employees fatty meats and dairy products in its cafeteria an
it's cheaper; it does not want to promote one choice over another; and, it can convert any waste from these pro
True False
22. HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to c
work such as elder care and child care, but are not directly related to work.
True False
23. Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of
is likely to face is a shortage of qualified workers.
True False
24. Rick is in his early sixties. A few years ago he had planned to retire by the time he was sixty, but when the tim
continue working. In fact, not only is Rick still working, he has no intention of retiring or setting a time when
Rick's decision to keep working into his late sixties is unusual in today's labor market.
True False
25. Elise is the manager in the finance department for a company that competes in a service industry. If her comp
contemporary firms, Elise will leave almost all aspects of human resource functions to specialists in the huma
True False
26. Last year Adam lost his job as a skilled welder at an automobile assembly plant. After looking for work for se
accepted a job as an unskilled laborer at a local nursery. Although he is pleased to have work, Adam feels tha
skills to their full potential. Adam is an example of an underemployed worker.
True False
27. In one year's time, James developed gall bladder problems and needed surgery; he became a single parent; he
mom in to live with him in order to avoid placing her in a nursing home; and, he unexpectedly tore his rotato
the summer. Overall, these are not considered circumstances that impact job performance because they fall ou
managers need only be concerned with how James performs when he is at work.
True False
28. The federal government has to minimized its role in human resource management.
True False
29. Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring, firing, or compensation, based on
,True False
35. The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firm
them.
True False
36. Although the purpose of affirmative action was to "right past wrongs" against minorities, subsequent laws we
decisions that required some industries to maintain employment quotas when it came to the hiring of minoriti
True False
37. Recent federal law clearly and strongly supports the notion that companies must use strict employment quota
discriminatory actions.
True False
38. The concept of "reasonable accommodations" means that all workers should be treated in the same manner.
True False
39. The EEOC sets guidelines that human resource managers follow in the process of hiring and dismissing empl
True False
40. Most firms have trouble implementing the structural changes required by the Americans with Disabilities Ac
True False
41. In their efforts to accommodate disabled workers, most firms experience difficulties with cultural changes, m
changes.
True False
42. The Age Discrimination in Employment Act only prevents discrimination against employees who are over th
True False
43. The Age Discrimination in Employment Act permits age limits in professions where it can be established tha
declines significantly with age.
True False
44. One way human resource managers can keep current on human resource legislation and rulings is to read cur
as The Wall Street Journal and Business Week.
True False
45. When it comes to human resource management issues, the federal government generally has taken a "hands o
1960s.
True False
46. There are laws that protect employees from undo harm due to hazardous work conditions.
True False
47. The Americans With Disabilities Act protects people who are born with physical disabilities, exclusively, but
, True False
52. Sonny Skies is in his late fifties and loves his work as a pilot for a major airline. He wants to continue workin
Age Discrimination in Employment Act provides Sonny with the right to keep his job as long as his company
does not commit a felony.
True False
53. Sean works for a large discount retailer. His wife works for a large bank with several branches. After recently
agreed that each would take six-weeks of leave from work in order to care for the newborn. According to the
Act, one, but not both are eligible for leave.
True False
54. Zorn Enterprises hired several qualified soldiers returning from the war with hearing impairment to rehab its
complexes. As a growing business, it is abiding by the law as currently stated. It is not required to adapt the w
soldiers hear and communicate better with each other.
True False
55. Mario and Marla are web development professionals for a popular high tech company. Due to injuries Mario
the Army Reserves, upon his return the company provided him and other returning soldiers with ergonomic d
accommodates wheel chairs and bad backs. Although Marla is hearing impaired, the company does not need
with a headset that magnifies sound because she is the only employee out of 200 requiring this accommodatio
True False
56. Ramona is a recent HR hire for a security firm that hires retired law enforcement officers to provide security
nation. Her supervisor was impressed with Ramona's knowledge of current laws with respect to hiring practic
get up to speed on compensation and training laws. This is a reasonable request if Ramona plans to stay in the
True False
57. Like all management, human resource management begins with planning.
True False
58. The first step in the human resource planning process is to prepare a job analysis for each available position w
True False
59. One purpose of a human resource inventory is to determine whether the labor force is technically up-to-date a
True False
60. The result of a job analysis is a written document called a human resource inventory.
True False
61. When you collect information about a particular job title, including how the job is performed and what it take
conducting a job analysis.
True False
62. A job analysis consists of creating two documents called a job inventory and a performance appraisal.
True False
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