management 310 test 1 KU || A+ Verified Solutions.
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Course
Management 310
Institution
Management 310
What is organizational behavior? correct answers a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations.
why is studying Organizational behavior important? correct answers The effective application of...
management 310 test 1 KU || A+ Verified Solutions.
What is organizational behavior? correct answers a field of study devoted to understanding,
explaining, and ultimately improving the attitudes and behaviors of individuals and groups in
organizations.
why is studying Organizational behavior important? correct answers The effective application of
OB is critical to your success and mobility in work.
What is the contingency approach? correct answers a management approach that recognizes
different situations require different managerial tactics. "One size fits all" is not good enough.
What are soft skills? correct answers The ability to have human interactions that involve
interpersonal skills as well as personal attributes.
what are personal attributes? correct answers Personality variables, achievement motivation, self
efficacy, etc.
What are interpersonal skills? correct answers Developing a trusting relationship, expressing a
level of caring, and communicating clearly with a patient and his or her family
Why are soft skills so important? correct answers In order to get hired managers generally
consider hard skills (microsoft excel training, accounting, etc.) but as you progress throughout
your career there is way more importance placed on soft skills as you move to higher positions in
the company.
List out the four soft skills correct answers 1. Critical Thinking
2. Active Listening
3. Judgment and decision making
4. Problem solving.
What is unethical behavior? correct answers behavior that does not conform to generally
accepted social norms.
does unethical behavior have to be illegal? correct answers No, it could just be morally wrong.
What is illegal conduct? correct answers Illegal conduct is literally just breaking the law
what are the basic elements for selecting an effective solution? correct answers 1. Selection
Criteria
2. Consequences
3. Choice processes
What is selection criteria correct answers Selection Criteria is the identifying criteria for the
decision you must make such as its effect on,
Bottom line profits
, You and your classmates or coworkers
Your own values.
what is Consequences correct answers Weighing the pros and cons of different decisions to be
made.
what is Choice Processes? correct answers Decision on who will participate in choosing an
effective solution.
Shwarts Value Theory has two bipolar dimensions. What are the dimensions and what are their
sub categories? correct answers First Dimension: Self-Transcendence and Self-enhancement.
Second Dimension: Openness to Change and Conservation.
If you value self-enhancement over self transcendence, are you more likely to stay home and
study for an A on a test, or go to a climate change meeting? correct answers Stay home and study
What is self-enhancement? (power and Achievement) correct answers the desire to maintain,
increase, or protect one's positive self-views
What is self-transcendence? (Universalism, benevolence) correct answers Concern for the
welfare and interests of others.
What is openness to change? (stimulation, self direction) correct answers Independence of
thought, action, and feelings and readiness for change.
What is conservatism? (Conformity, tradition, security) correct answers order, self-restriction,
preservation of the past, and resistance to change.
What are values? correct answers Core beliefs you hold regarding what is right and fair in terms
of our actions and our interactions with others. (ideals that guide our thinking and behavior
across all situations)
Values are the relatively permanent and deeply held underlying beliefs and attitudes that help
determine a person's behavior. So what can management do to increase job satisfaction, decrease
turnover ratio, and improve productivity. correct answers Managers at R.E.I. decided to let their
employees use kayaks for free. In other words, find out what your employees value, and then
offer incentives that appeal to their values.
How are values and attitudes different? correct answers Values are our stable ideals that guide
our behavior across all situations. Attitudes on the other hand are flexible and can vary given the
context of the interaction.
What are attitudes? correct answers representation of feelings or opinions about people, places,
and objects and range from positive to negative.
there are three components of attitudes. What are they? correct answers 1. Affective
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